RT-AX88U隔几天联机断开是不是可以找客服换了 有日志

zhuoyu

各位大佬/管理好

我家的RT-AX88U主路由之前光猫拨号下接路由无问题，打客服更改光猫桥接路由PPPoE拨号之后才有的问题，固件是梅林386.8，成都电信宽带，没有公网IP，WAN口获取的是100.64.xx.xx大内网

问题表现是每隔1~5天随机某个时候联机中断，WAN口红灯，通常是发生在凌晨1点~3点，有一次是下午。以前不能自动恢复必须我需要手动重启路由才恢复正常联网/白灯，现在设置了网络监控为PPP Echo之后等几分钟就自动恢复 (这个选项默认是关闭)。

比如今天凌晨2点47的时候刷个抖音突然就联机断开了，等了几分钟才自动回复，这种情况是不是要换机才能解决，还是说运营商自动释放IP的问题? 现在能自动恢复的话勉强还是能用，就是等的时间有点长，我正在试拉长PPP Echo 时间间隔和失败次数看能不能解决。

log：

Feb 25 02:12:20 roamast: ROAMING Start...
Feb 25 02:47:18 WAN_Connection: Fail to connect with some issues.
Feb 25 02:48:03 pppd[2461]: No response to 10 echo-requests
Feb 25 02:48:03 pppd[2461]: Serial link appears to be disconnected.
Feb 25 02:48:03 pppd[2461]: Connect time 1366.7 minutes.
Feb 25 02:48:03 pppd[2461]: Sent 1828306230 bytes, received 1047403216 bytes.
Feb 25 02:48:03 wsdd2[4704]: error: wsdd-mcast-v4: wsd_send_soap_msg: send
Feb 25 02:48:03 dnsmasq[12077]: read /etc/hosts - 13 addresses
Feb 25 02:48:03 odhcp6c[3476]: Failed to send DHCPV6 message to ff02::1:2 (Network is unreachable)
Feb 25 02:48:03 dnsmasq[12077]: read /etc/hosts - 13 addresses
Feb 25 02:48:03 dnsmasq-dhcp[12077]: router advertisement on 240e:399:48b:bb00::, old prefix for br0
Feb 25 02:48:03 wsdd2[4704]: error: wsdd-mcast-v4: wsd_send_soap_msg: send
Feb 25 02:48:03 dnsmasq[12077]: read /etc/hosts - 13 addresses
Feb 25 02:48:09 pppd[2461]: Connection terminated.
Feb 25 02:48:09 pppd[2461]: Sent PADT
Feb 25 02:48:09 pppd[2461]: Modem hangup
Feb 25 02:48:54 pppd[2461]: Timeout waiting for PADO packets
Feb 25 02:50:09 pppd[2461]: Timeout waiting for PADO packets
Feb 25 02:51:24 pppd[2461]: Timeout waiting for PADO packets
Feb 25 02:51:29 pppd[2461]: PPP session is 10342 (0x2866)
Feb 25 02:51:29 pppd[2461]: Connected to ac:85:3d:bd:f4:7f via interface eth0
Feb 25 02:51:29 pppd[2461]: Using interface ppp0
Feb 25 02:51:29 pppd[2461]: Connect: ppp0 <--> eth0
Feb 25 02:51:35 pppd[2461]: CHAP authentication succeeded: SUCCESS.
Feb 25 02:51:35 pppd[2461]: CHAP authentication succeeded
Feb 25 02:51:35 pppd[2461]: peer from calling number AC:85:3D:BD:F4:7F authorized
Feb 25 02:51:35 wsdd2[4704]: error: wsdd-mcast-v4: wsd_send_soap_msg: send
Feb 25 02:51:35 pppd[2461]: local  IP address 100.64.3.96
Feb 25 02:51:35 pppd[2461]: remote IP address 100.64.0.1
Feb 25 02:51:35 pppd[2461]: primary   DNS address 61.139.2.69
Feb 25 02:51:35 pppd[2461]: secondary DNS address 218.6.200.139
Feb 25 02:51:35 pppd[2461]: local  LL address fe80::7e10:c928:66e0:bf40
Feb 25 02:51:35 pppd[2461]: remote LL address fe80::ae85:3dff:febd:f47f
Feb 25 02:51:35 rc_service: ipv6-up 31116:notify_rc start_rdisc6
Feb 25 02:51:35 rc_service: ipv6-up 31116:notify_rc start_dhcp6c
Feb 25 02:51:35 rc_service: waitting "start_rdisc6" via ipv6-up ...
Feb 25 02:51:35 wsdd2[4704]: error: wsdd-mcast-v4: wsd_send_soap_msg: send
Feb 25 02:51:35 custom_script: Running /jffs/scripts/wan-start (args: 0)
Feb 25 02:51:35 custom_script: Running /jffs/scripts/nat-start
Feb 25 02:51:35 dnsmasq[12077]: read /etc/hosts - 13 addresses
Feb 25 02:51:36 wan: finish adding multi routes
Feb 25 02:51:36 miniupnpd[4634]: shutting down MiniUPnPd
Feb 25 02:51:37 WAN_Connection: WAN was restored.

微信扫一扫，阅读更方便^_^

涵哥

看到兩個問題，如下
第一行的問題是沒有收到ISP服務器的echo的回應封包，推測是當地的服務器將回應功能關閉了，所以建議你將ppp echo更改為DNS probe試試看
第二個地方表明，路由器沒有收到pppoe的信號，建議檢查一下連接線路是否有問題，如果網線有鬆動的話，可以換掉試試看
Feb 25 02:48:03 pppd[2461]: No response to 10 echo-requests
Feb 25 02:48:03 pppd[2461]: Serial link appears to be disconnected.
Feb 25 02:48:03 pppd[2461]: Connect time 1366.7 minutes.
Feb 25 02:48:03 pppd[2461]: Sent 1828306230 bytes, received 1047403216 bytes.
Feb 25 02:48:03 wsdd2[4704]: error: wsdd-mcast-v4: wsd_send_soap_msg: send
Feb 25 02:48:03 dnsmasq[12077]: read /etc/hosts - 13 addresses
Feb 25 02:48:03 odhcp6c[3476]: Failed to send DHCPV6 message to ff02::1:2 (Network is unreachable)
Feb 25 02:48:03 dnsmasq[12077]: read /etc/hosts - 13 addresses
Feb 25 02:48:03 dnsmasq-dhcp[12077]: router advertisement on 240e:399:48b:bb00::, old prefix for br0
Feb 25 02:48:03 wsdd2[4704]: error: wsdd-mcast-v4: wsd_send_soap_msg: send
Feb 25 02:48:03 dnsmasq[12077]: read /etc/hosts - 13 addresses
Feb 25 02:48:09 pppd[2461]: Connection terminated.
Feb 25 02:48:09 pppd[2461]: Sent PADT
Feb 25 02:48:09 pppd[2461]: Modem hangup
Feb 25 02:48:54 pppd[2461]: Timeout waiting for PADO packets
Feb 25 02:50:09 pppd[2461]: Timeout waiting for PADO packets
Feb 25 02:51:24 pppd[2461]: Timeout waiting for PADO packets

paldier

你这问题全地球的路由器都解决不了

yyds

你这个还算好，我的TUF-AX3000_V2路由器，电信运营商，出现十几次拨号中断无法自动重连的问题了，都是凌晨两三点发生断网，而且不会自动恢复，需要人为去WAN口拨号界面提交保存配置或者重启路由器网络才能恢复，真是头大，致电ASUS客服目前连问题都没定位到，断网的syslog日志也没有明显异常，怀疑是运营商刷新了IP池，但是后台SSH看故障时候ppp0接口的IP地址获取(界面显示的IP)是一致，说明拨号应该没有问题，可能还是软件层面那出了问题，网络探测ppp和dns探测方式都尝试过，没起作用，目前只能自己想办法让设备自动检测互联网状态然后进行提交配置重启进程/设备操作才行了。